Questions about ABRP
From comment on Function for reporting new charging stations was removed?
Greetings.
Thanx for answer,but it would be better to communicate via email, as this forum is buggy or incompatible with physical keyboard-i have to wait for write-buffer,if I write by my ordinary full speed on physical keyboard, this system obviously only awaiting much slower inputs from virtual keyboards is DROPPING CHARACTERS,when I am writing on my BlackBerry Key 1 with physical keyboard, I have to repeatedly go back & fix errors caused by character dropping,but I guess,as I am the only person worldwide still using smartphone with physical keyboard & inputs from other smartphones via virtual keyboards r slow enough for
Your system to handle,U have no reason to fix this…
If I open the Documentation,I do not see any database menu,just an AI interface.
I have app version 6.1.something on Android 8.1,updated 2 or 3 days ago,thus I have latest version or latest version compatible with Android 8.1,if the latter,I cannot update it anymore. I cannot afford BlackBerry Key 2,thus until its price will not drop,I cannot upgrade to Android 10 & I will not give up physical keyboard, I am too old for those user-hostile devices without a real keyboard.
Is it possible, bugs,I experience, r caused by I am on Android 8.1?
I cannot post negative reviews of charging stations, where I experienced troubles & after last update of the app I cannot c the button for direct reporting of charging stations missing in the map,now I only have options to report charging stations via Google Maps or Waze,which is very uncomfortable, the way,I could report charging stations in previous app version, is entirely missing in my current app version.
I moved to U from Place to Plug due to unusably outdated maps & PlugShare due to fascist admins deleting every input,I contributed, within several days,so this is 3rd charging app,I am trying (not counting E.on Drive,as it is not universal,but for E.on only & recently stopped showing any charging points), I am afraid, if every app is so buggy,I will have to use mother's PHEV as a scout vehicle for every case,I go somewhere for the 1st time to prevent being stucked & mark charging stations to a paper map & then use old good paper,if all such apps r such a crap…
Sufficient for PHEV,but dangerous for old BEVs like my C0 with 10KWh battery & no backup power,if I stuck due to inaccurate data & here in eastern Europe r a lot of another poor persons using old,1st gen.BEVs,which may stuck,if they r misled by imprecise data about charging stations, thus I wish to help primarily to others with old EVs with small batteries to prevent stucking by sharing my experiences, am I again in wrong app for this purpose?
I may do paper maps for myself,but I cannot share those…
R U here only for rich crews with 80+KWh batteries in their vehicles, or also for poor old EV drivers with tiny batteries, who cannot risk inaccuracies,as the next attempt to charge may be too far?
Or must i buy a premium account to have those options back?
I need to be able to add charging stations to the map,when they r missing & report charging stations, where I had serious troubles or I was entirely unable to charge.
Thanx for (an attempt to) understanding.
Shana tova.
Live long & prosper.
With regards Sabina Zelená, 10KWh battery, no reserve for being missled…
Log in to comment and vote
Comments8
Katya S.
Sep 24, 2025
You can always submit reports about missing chargers here, or directly in one of the open source databases we import data from, read more: How to have new chargers added to ABRP
If there are issues with a specific charger, you can submit a ticket here in this feedback portal, or submit a report directly in the app or on our website.
Katya S.
Sep 24, 2025
Not at all, you can see our full list of available vehicle models over in:
https://abetterrouteplanner.com/compare/cars/
However, yes, it does seem that many EV owners today have moved on to larger battery vehicles with more modern navigation systems.
That said, it is great to see people still making use of the EVs that are a bit older as this of course is more environmentally friendly than scrapping and purchasing the latest tech. We really hope that ABRP can bridge the gap here and make up for what the older models lack in tech and battery capacity.
ABRP Premium brings more functionality, such as different forms of live data (weather, traffic, charger occupancy etc.). These are data we pay for, so we cannot easily give them away for free. You can still manually set temperature, wind direction, speed etc. to make up for the live / “automatic” settings.
Katya S.
Sep 24, 2025
I understand the situation. This is a challenge for us as well, since, while we try to be up to date with charger data - not all networks do or have the ability to deliver live status information.
In short, we prioritize getting automatic data for charging stations - instead of having to send one user to a broken charger first, to get a manual report of it being broken.
But users can still report issues with any charging station, no matter where we get the data for it from.
Katya S.
Sep 24, 2025
I see you submitted a ticket about this in Cannot report charging station issues - we’ll take it from there.
Katya S.
Sep 24, 2025
It is possible that the issues with accessing this website are related to the older Android version but issues with using ABRP itself should not be. However, I would rather say that the issues with the keyboard are more likely to be rooted in your Blackberry behaving differently than other devices, than what Android version it is running.
Katya S.
Sep 24, 2025
As mentioned in my reply to your first question, if possible - try to open this page on a regular computer instead. I do believe a larger screen would make the interface easier to handle as well.
Katya S.
Sep 24, 2025
You say you only see an ‘AI interface’. Could you provide a screenshot of what you’re seeing when opening the documentation so that I get a better understanding? This is the article I linked: How to have new chargers added to ABRP
Katya S.
Sep 24, 2025
Hi @Como.Sabina Zelená.,
I understand, however, with email, we cannot handle issue reports as fast as users would like us to troubleshoot and solve them. Using this system has lowered our response time and allowed us to solve issues more quickly.
Actually, it is not ‘our’ system, but one we pay for, or ‘rent’ I suppose you could say. If there are issues it can be reported to the developers of Featurebase.
Do you perhaps have the possibility to open this page on a regular computer instead of your Blackberry?