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Problem with Enode and ID4

I have a premium subscription and had my ID4 2024 connected to ABRP via Enode. It worked for a while and then Enode showed up a disconnected. Reconnecting didn’t do anything. I eventually deleted and recreated the car and now the Enode connection is stuck on Registering. Any help appreciated. I mainly got the subscription to retrieve the live data and now that’s not working.

Status: Completed4 comments

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Comments4

  • Frank Enderle

    •

    Dec 31, 2024

    I opened a support ticket through the app.

  • Frank Enderle

    •

    Dec 31, 2024

    Now it is linked and Registered changed to Not Connected. What does that mean?

    • Katya S.

      Team•

      Jan 8, 2025

      Hi,

      This means that we have established a connection but that the data we’ve received isn’t recent. This can happen if the vehicle hasn’t been active for some time and hasn’t communicated new data.

      • Frank Enderle

        •

        Jan 8, 2025

        Thanks!