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Premium not working

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Hi, I've just signed up to Premium but when I try to connect for live data it takes me back to the subscription page. If I try to subscribe again it says I am already subscribed

Posted by User ·
Status: Completed1 comment

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Comments1

  • Katya S. changed status to Completed
    Team•

    May 14, 2025

    Pinned

    Hi @User,

    This is our public feedback portal, we’re not able to handle subscription and account questions here. For this, please send us an email instead.

    Under ‘Support & feedback’ select: ‘Subscription issue’ instead to send an email.