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[Plugsurfing] Charge Card selected - no prices

Questions

I have selected Plugsurfing in Charge Cards. “Plan a route preferring chargers that are supported by my cards” is selected. After calculating a plan I select a charging stop (charger). Example Ionity: Pricing → Your charge cards activated →it only shows Default price €0.75/kWh. After deactivating “Your charge cards” i see Plugsurfing in the list with €0.70/kWh. Is it a bug? I am planning a trip to France and want to use my prepaid balance on the Plugsurfing card.

Posted by Ronald Matta ·
Status: Completed5 comments

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Comments5

  • User

    •

    Jul 30

    I have the feeling that this bug somehow came back, because I have the same issue now.

  • Linda ABRP

    Team•

    Aug 13, 2025

    Hi

    This should be solved if you update the app to the latest version.

  • Thomas

    •

    Jul 31, 2025

    Hi @Ronald Matta ,

    I reproduced it and can confirm your observation. It seems like a conversion, and in the end, a matching issue with the PlugSurfing codes doesn't reach all the way. I will ask my team when they are back from vacation.

    • Ronald Matta

      •

      Jul 31, 2025

      Fantastic!! ABRP is one super masterpiece of BEV App - Chapeau! I soon will try it for our holidays in France and make a subscription, simply because my wife and I want to support your team and what you are doing. Currently we have a prepaid balance of 440 € on our Plugsurfing card, so we want use this money for traveling around with our Nissan Ariya 🙃 Thanks a lot and take care, all the best, Alena and Ronald Matta 🤗

    • Ronald Matta

      •

      Aug 1, 2025

      Thomas, we are Premium now!! 💯👍