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Oops address not found

When I create a route plan that includes supercharger stops and then try to load that plan, sometimes it will say “oops cannot find some of the addresses” and all of the addresses that aren’t found are the superchargers between the destination and the departure.

Status: Awaiting Clarification8 comments

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Comments8

  • Linda ABRP

    Team•

    Jul 9, 2025

    Hi

    Can you send the link to that plan so we can look at it?

    • Charles Davenport

      •

      Jul 10, 2025

      https://abetterrouteplanner.com?plan_uuid=eccfd0d2-c4e9-4255-988a-43f64da2edd7

      When this happens, it seems to always tries to add my current location (Portland, OR) and then I will get a plan that just shows “my position” where all the supercharger stops are even though all the supercharger stops appear in the map view. If I click on any of the “my position” stops in the list, it will take me to the screen to input an address. Also, this seems random, sometimes I can save a plan with all the supercharger stops and it will work fine and sometimes it doesn’t. If I just save plans with the departure and destination, they always work fine.

      • Linda ABRP

        Team•

        Jul 11, 2025

        When I open the plan on your account I got this message. Select your charger types and see if that solves the problem.