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OBLink CX

Cannot link ABRP app to my OBDLink CX on my UK 2019 BMW i3. The app does not pick up the OBDLink CX, despite it being connected to my iPhone.

App regularly crashes on iPhone and Apple CarPlay and has to be restarted.

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Status: Awaiting Clarification11 comments

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Comments11

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    May 28, 2025

    Pinned

    Hi
    To help us figure out what happen we need you to send a bug report. First you need to enable the bug button in the settings. Go to the settings and scroll all the way down.

    The bug button will show on your screen. When the OBD is connected to your car and the car is in drive mode click at the button. Then let me know when you have done this.

  • User

    •

    Jun 2, 2025

    Hi @Linda ABRP can you kindly update on this issue? Thanks.

    • Linda ABRP

      Team•

      Jun 2, 2025

      Is the OBD connected in the car because the bug report does not say anything about the OBD.

      • User

        •

        Jun 2, 2025

        Bug report uploaded with obd connected and car in drive mode

      • User

        •

        Jun 2, 2025

        I have sent maybe 4 bug reports. Every time I try to connect the obd link through the app, the app does not pick it up then when I try to exit and look at my route the app freezes and I have to restart it.

      • User

        •

        Jun 8, 2025

        Hi @Linda ABRP please can you update on this issue?

        • Linda ABRP

          Team•

          Jun 10, 2025

          We can’t see any connection with the OBD in the report. Can you unlink the OBD, then do a screen recording on the linking and send a new bug report?

          • User

            •

            Jul 14, 2025

            How can I send you a screen recording? The ABRP app freezes every time I try to link the obdlink. It also fails to pick up the obdlink if I just leave the phone in the car under the obdlink, with the app open, searching for the obdlink.

            • Linda ABRP

              Team•

              Jul 16, 2025

              Please email it to contact@iternio.com and write To Linda in the subject field.

  • User

    •

    Jun 2, 2025

    Yes it was. I will try again this evening

  • User

    •

    May 28, 2025

    Hi this now enabled