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OBDLink not connecting

Questions

I have an MG4 64. I purchased an OBDLink CX about 6 months ago, installed it in the car and connected it to ABRP. It worked fine during a subsequent 2000km trip to North Queensland. Now it won't connect to ABRP no matter what I try. I can log into the device from it's app but ABRP just refuses to connect.

Posted by ABRP User #1929795 ·
Status: Awaiting Clarification5 comments

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Comments5

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jun 25

    Pinned

    Hello @Michael Locke,

    Please send a screenshot of any error messages you receive when trying to connect.

    • ABRP User #1929795

      •

      Jun 26

      There are no error messages, if I tap on the live data button that then shows that OBD is not connected but if I tap on that nothing happens and there is no “connect” button anywhere

      • Mahde - ABRP

        Team•

        Jun 26

        Please send us a video of how it looks when you try connecting.

        • ABRP User #1929795

          •

          Jun 27

          Hi Mahde, it is now working. I tried turning off the ”connect automatically” button and then locked the car and waited about half an hour and logged out of the app. I then opened the app again, got back into the car, hit the automatically connect button and it connected. ???? I have been trying variations of this for the last month or so with no success so I have no idea what's going on. Regards Mike

          • Mahde - ABRP

            Team•

            Jun 29

            Interesting that it worked after waiting for a longer time before it automatically connected. We are not sure ourselves what could’ve resolved it since you had tried other methods aswell.