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Obd doungle is not working

Vgate icar pro ble4.0 doungle is not working Please inform us about setup
Status: Awaiting Clarification3 comments

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Comments3

  • Katya S. changed status to Awaiting Clarification
    Team•

    Apr 6, 2025

    Pinned

    Hi,

    Please add more information such as;

    • Vehicle model

    • OBD device model

    • Error messages if any given

    Unless you already have, please read this article;
    OBD Connection

  • islam SALIH

    •

    Apr 6, 2025

    Hi Katya
    My car is KGM Torres EVX 2024
    My OBD model is Vgate icar Pro Ble 4.0

    Error massege is as appears attached (vihcle link error)

    As i searched for it, This doungle is used succsessfully by many people on this car model. Some of them sead that the reason for the error might be (the battary BMS firmware -battary management system-)has to be updated. So iam planning to take thecar ot servis for that update. and i hope the problem to be solved then.
    Please advise me if there is any other point to be condsidered.
    Best regards

    • islam SALIH

      •

      Apr 7, 2025

      Hi
      as i applied the BMS update at the car servis today, OBD started to work correctly.
      By the way, iam using (Vgate icar Pro Ble 4.0) and (Maclean MCE 200) which i have boght befor. twice of them are working correctly.

      Thank you for your interest