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OBD Connection Issue - ABRP 7.0.3 (5782)

Questions

Hello, I am experiencing a connection error when trying to link my car to ABRP via the OBD device. I am using app version 7.0.3 (5782), and my account ID for support is <redacted>. I would appreciate assistance to resolve this issue.

Posted by User ·
Status: Awaiting Clarification6 comments

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Comments6

  • Katya S. changed status to Awaiting Clarification
    Team•

    Mar 3

    Pinned

    Hi @User,

    It looks like you’re trying to use the app in a vehicle when attempting to link the OBD. This is not something we support, please use the iOS or Android app on your phone.

    • User

      •

      Mar 3

      Hi Katya, I’m using an iPhone 16 (iOS) and I’m experiencing the same issue. I’m attaching the screenshot as well.

      • Katya S.

        Team•

        Mar 3

        Okay, then please clarify:

        • Vehicle model

        • OBD device model

        • User

          •

          Mar 3

          I had been using this OBD device until about a month ago, but for the past month, I have been encountering this connection issue.

          My car Byd seal sedan

          Obd device iCar Pro 2S

          • Katya S.

            Team•

            Mar 4

            According to other users, BYD has apparently blocked the OBD port for their vehicles via a SW update. Nothing we can circumvent.

  • User

    •

    Feb 26