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Nullarbor Roadhouse charger wrong location

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Nullarbor Roadhouse charger on map has recently been moved from its correct location to Border Village.

Separately I had asked for the actual charger at Border Village to be added so that may be related.

Please return Nullarbor Roadhouse charger to its correct location and add Border Village charger to its correct location.

Posted by ABRP User #1105348 ·
Status: In Review13 comments

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Comments13

  • Katya S. changed status to Awaiting Clarification
    Team•

    Mar 5

    Pinned

    Hi @Daniel J,

    Thank you for the request. Please provide more information about the charging location;

    • Network name

    • Location name

    • Street address

    • Coordinates

    • Charging equipment details

    The link you added in comments only directs to your user profile. I presume you mean this ticket: NRMA - Nullarbor, Australia ? Or NRMA - Border Village Roadhouse (Australia) ?

    • ABRP User #1105348

      •

      Mar 5

      Hello

      Both tickets you linked are relevant

      Network name: Chargefox
      Location name: NRMA Border Village
      Street address 22 Eyre Hwy, Border Village, South Australia 5690
      Coordinates: -31.6387044, 129.0026953
      Charging equipment details: 4x CCS2, max 80kW.

      Network name: Chargefox
      Location name: NRMA Nullarbor Roadhouse
      Street address: 75886 Eyre Hwy, Nullarbor, 5690
      75886 Eyre Hwy, Nullarbor, South Australia 5690
      Coordinates: -31.4498309, 130.8972586
      Charging equipment details 2x CCS2, 2x CHADEMO, max 40kW.

      • Katya S.

        Team•

        Mar 5

        Okay, so contradicting the information previously provided in each ticket, ‘NRMA’ is not the operator/network of these locations but instead ‘ChargeFox’ is?

        • ABRP User #1105348

          •

          Mar 5

          That's right, NRMA is a partner but Chargefox account is required to use the chargers.

          • Katya S.

            Team•

            Mar 5

            I’m not able to find either of the locations above in the ChargeFox app, are you?

            Is the ‘Border Village’ location close to ‘Cocklebiddy airport’? (Not finding an exact match for the address in the ChargeFox app.

            • ABRP User #1105348

              •

              Mar 5

              Yes, I got the information from both from their app. Cocklebiddy is approx 284km west of Border Village by road.

              • Katya S.

                Team•

                Mar 5

                Thank you for the screenshot. For some reason, I’m not seeing it, but this could just be a location issue on my part.

                According to the NRMA website, they do have their own app, thus I would say that marking these locations as belonging to the ‘ChargeFox’ network would be incorrect.

                https://www.mynrma.com.au/electric-vehicles/charging

                • ABRP User #1105348

                  •

                  Mar 6

                  No, they are part of Chargefox and that app is used to check status of and activate the chargers

                  • Katya S.

                    Team•

                    Mar 6

                    I understand that there is collaboration (or rather that the umbrella org of the NRMA owns ChargeFox), however, their app still lists NRMA as a ‘partner network’.

                    For now, we’ll treat them as separate networks, but both are already tagged as compatible with the ChargeFox app/charge card.