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No vehicle connection status with OBD

OBD: Vgate iCar Pro 2S with firmware 2.3.10 and BLE

When connecting through ABRP the dongle shows, but when connecting both vehicle-configuration and BLE connection status checks, but vehicle connection status fails for some reason.

A pop-up message indicates that it cannot read the SoC.

What to do?

Status: Completed7 comments

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Comments7

  • Linda ABRP

    Team•

    Jun 13, 2025

    Hi
    To help us figure out what happen we need you to send a bug report. First you need to enable the bug button in the settings. Go to the settings and scroll all the way down.

    The bug button will show on your screen. When the OBD is connected to your car and the car is in drive mode click at the button. Then let me know when you have done this.

    • Nichlas Skjødt Jokumsen

      •

      Jun 13, 2025

      I’ve turned the bug button on now as instructed. I’m not sure, how to send you the report?

      • Linda ABRP

        Team•

        Jun 13, 2025

        When the OBD is connected to your car and the car is in drive mode click at the button. Then let me know when you have done this.

        • Nichlas Skjødt Jokumsen

          •

          Jun 13, 2025

          I went to drivers data and pressed the bug button. The report should be uploaded now.

          • Linda ABRP

            Team•

            Jun 13, 2025

            There is an error and we don’t get any data.
            Is the OBD connected to any other app or a splitter?

            • Nichlas Skjødt Jokumsen

              •

              Jun 13, 2025

              It’s not connected to another app.

              I haven’t installed a splitter, but in Denmark we have a system called MinSkoda. It connects the car online to an MinSkoda app. Could that interfere somehow?

              • Linda ABRP

                Team•

                Jun 16, 2025

                No that should not be a problem. Have your car an option to use Enode? If so you could try if that works.