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No OBDII connection

Vgate iCar pro
Status: Completed5 comments

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Comments5

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    May 12, 2025

    Pinned

    Hi,

    Please add more information such as;

    • Vehicle model

    • Does the OBD device use BLE?

    • Error messages if any given

    • Is the OBD connected to any other app or a splitter?

    Unless you already have, please read this article;
    OBD Connection

    • [deleted]

      •

      May 12, 2025

      [deleted]
      • Linda ABRP

        Team•

        May 12, 2025

        Is the OBD connected to any other app?

        • [deleted]

          •

          May 12, 2025

          [deleted]
          • Linda ABRP

            Team•

            May 12, 2025

            To help us figure out what happen we need you to send a bug report. First you need to enable the bug button in the settings. Go to the settings and scroll all the way down.

            The bug button will show on your screen. When the OBD is connected to your car click at the button. Then let me know when you have done this.