The 2020 Kia e-Soul is already available in both 39 and 64 kWh versions.
Mario
•
Apr 23
Yes, it was in the app, but it's not there after the update
Katya S.
Team•
Apr 24
Add vehicle → Kia → Soul → 2019+
Mario
•
Apr 24
Why did you delete the 2020 model when it was already there? My car doesn't look like a 2019+ model. I understand that new models might not be there right away while they're being added to the database, but you're deleting what was already there, and this is a 5-year-old car... really strange.
Katya S.
Team•
Apr 24
Nothing has been deleted.
Mario
•
Apr 24
Then there's a bug in the app—where can I send a screenshot?
Katya S.
Team•
Apr 24
You can add the image here.
Mario
•
Apr 24
When ist 2020 opinion car
Katya S.
Team•
Apr 24
I’m sorry but I’m not able to see your screenshot - could you try adding it again in your comment?
Mario
•
Apr 24
Hi
Katya S.
Team•
Apr 27
The 2019+ models are in the attached screenshot.
Mario
•
Apr 27
But that's not what my 2019 car looks like—before, it showed the specific model year, not just "2019+," and there was a picture of the actual car... I don't know how else to explain it
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Comments12
Apr 23
PinnedHi @Mario,
The 2020 Kia e-Soul is already available in both 39 and 64 kWh versions.
Mario
Apr 23
Yes, it was in the app, but it's not there after the update
Katya S.
Apr 24
Add vehicle → Kia → Soul → 2019+
Mario
Apr 24
Why did you delete the 2020 model when it was already there? My car doesn't look like a 2019+ model. I understand that new models might not be there right away while they're being added to the database, but you're deleting what was already there, and this is a 5-year-old car... really strange.
Katya S.
Apr 24
Nothing has been deleted.
Mario
Apr 24
Then there's a bug in the app—where can I send a screenshot?
Katya S.
Apr 24
You can add the image here.
Mario
Apr 24
When ist 2020 opinion car
Katya S.
Apr 24
I’m sorry but I’m not able to see your screenshot - could you try adding it again in your comment?
Mario
Apr 24
Hi
Katya S.
Apr 27
The 2019+ models are in the attached screenshot.
Mario
Apr 27
But that's not what my 2019 car looks like—before, it showed the specific model year, not just "2019+," and there was a picture of the actual car... I don't know how else to explain it