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I am supposed to log in to my Premium account. I have logged in several times and it does not work. I always get the message.
Posted by doenerwetter2232 ·
Status: Awaiting Clarification1 comment

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Comments1

  • Katya S. changed status to Awaiting Clarification
    Team•

    Mar 5, 2025

    Pinned

    Hi @doenerwetter2232,

    You do seem to be logged in with the correct account, and your account does have an active premium subscription.

    What message are you seeing? Could you provide a screenshot or a photo of what you’re seeing?