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How chargers are selected

Questions

I make a trip 2 times a year from Waynesville,NC to Kingsland, GA. I charge to 80%. The planner has my first charge on Harbison Blvd, Columbia, SC and I ideally have to wait. I believe these chargers are largely used by locals. Several months ago Pilot Flying J installed new chargers a few miles further on my route in Caycee which I think would cater more to travelers but the

Planner doesn’t send me there.

With Pilot Flying J, loves, and Circle K all adding charges why would the app not utilize these?

Thanks Stan

Posted by Stan Rathbone ·
Status: Completed3 comments

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Comments3

  • Katya S. changed status to Completed
    Team•

    Jun 23

    Pinned

    Hi @Stan Rathbone,

    Here are some factors that affect the charger selection:

    • Placement along the route

    • Data source reliability

    • Live data availability

    • Compatibility with vehicle and SoC at arrival

    • Settings such as network preferences

    • Stan Rathbone

      •

      Jun 23

      Katya, are you saying the new chargers I referred to do not meet the criteria for selecting chargers?

      Thanks Stan

      • Katya S.

        Team•

        Jun 23

        If they were not selected, it may be due to something of the above listed.