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  • Katya S.

    Team•

    Jan 15, 2025

    Pinned

    Hi @Hüseyin Özçelik,

    This is the reply from our data provider;

    “Thanks for your patience. At the moment, we are unable to get this information from the CPO. Our partnerships team is ​in touch, but there is no clear ETA for any updates. I will close this ticket for now. Please let me know if you have any other questions or updates.”

    If we cannot receive the data from our regular data provider we advise users to make additions to openchargemap.org instead.

  • Hüseyin Özçelik

    •

    Nov 8, 2024

    @Katya Skog what about this station?

    • Katya S.

      Team•

      Nov 8, 2024

      Could you add the details (address, name etc.) about the charger as text? It’ll make it easier for us when we submit a request with our data provider.

  • Hüseyin Özçelik

    •

    Nov 8, 2024

    the info is below. @Katya Skog

    Taşucu Park Petrol

    DC Şarj İstasyonu

    Taşucu Mh, Atatürk Bulvarı, No: 81 Silifke/Mersin

    DC: 1, = 2 × 300kW CCS

    https://maps.app.goo.gl/GidjP7gK5U1JTdbn8

  • Hüseyin Özçelik

    •

    Nov 8, 2024

    provider is

    https://gioev.com/

  • Katya S.

    Team•

    Nov 8, 2024

    Relates to the network request for Gio EV

  • Hüseyin Özçelik

    •

    Nov 12, 2024

    Hi @Katya Skog is there any moving about this tag?

  • Katya S.

    Team•

    Nov 20, 2024

    Thank you for reporting, I’ve forwarded the information to our data provider so they can check.

  • Hüseyin Özçelik

    •

    Dec 5, 2024

    @Katya Skog why is taking to much time add an charger to your network? on the other websites user can add it even by myself.

    • Katya S.

      Team•

      Dec 5, 2024

      I sent the request to our data provider 15 days ago, it is currently in review and there’s not much more I can do from our side. The status is correctly reflected as ‘in progress’ and you will be notified when there is progress.

      Of course, you can add it to openchargemap.org, from which we also fetch chargers. But OCM is manually updated, and we lack a direct connection to the network provider, meaning we will not be able to know about changing prices, broken chargers, non-existent/removed chargers, if otherwise available, live status of the charger, and other features helpful for accurate planning.

  • Hüseyin Özçelik

    •

    Dec 5, 2024

    it is already added to opanchargemap…. @Katya Skog

  • Katya S.

    Team•

    Dec 6, 2024

    Hi @Hüseyin Özçelik,

    This is the reply from our data provider;

    “Thanks for your continued patience on this issue. Unfortunately, our provider has not been sending us this data. We have reached out and are waiting for a response as to why it is missing. For the moment though, there are no updates.”