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EWE Go

Questions

Missing Real-Time Live Status / Availability (All Stations Grey)

Hi ABRP Team,

Thank you very much for fixing the maximum charging power (kW) mapping for the EWE Go network in Germany!

There is a remaining issue regarding the real-time availability / live status feed:

Issue Description:
100% of all EWE Go charging stations across Germany are currently displayed in grey (Status Unavailable / Unknown) in the ABRP app. No dynamic status updates (available vs. occupied) are being displayed.

Impact:
Users cannot see whether chargers are free or occupied, which prevents the routing algorithm from considering real-time availability for EWE Go stations.

Why EWE Go is a major CPO in Germany:
EWE Go operates one of the largest HPC fast-charging networks in Germany with over 1,000+ locations and ~3,000+ plugs, including widespread coverage at major hubs like McDonald's restaurants and key highway corridors. Missing live status for this network significantly impacts route planning for all EV drivers traveling through Germany.

Useful Note:
Please note that EWE Go does not show real-time charger availability on their public website map. Real-time occupancy is only visible inside the official EWE Go mobile app and via roaming/CPO data feeds.

Request:
Could you please check the dynamic status data connection for EWE Go (CPO ID DE*EWE) to restore real-time availability updates in ABRP?

Thank you for your support!

Posted by ABRP User #2563297 ·
3 comments

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Comments3

  • Linda ABRP

    Team•

    Oct 29

    Hi

    Our partner wrote that EWE Go are changing their backend and therefor the kW is wrong. It’s probably also why there is no status at the moment. Unfortunately there is nothing we can do since we get the data from EWE Go through our partner.

    • ABRP User #2563297

      •

      Oct 29

      Hi Linda,

      Thank you very much for the fast response and the clarification!

      I have forwarded this information directly to EWE Go via email. I get the impression they might not be fully aware of this issue or its impact—missing live data and incorrect power ratings directly affect EV drivers' routing decisions, which in turn hurts customer satisfaction and potential charging revenue for EWE Go.

      Would you like me to leave an update here on this ticket once I receive a response from EWE Go?

      Thanks again for your support!

      • Linda ABRP

        Team•

        Oct 29

        Yes you can make an update when you have an answer.