How to report charger issues
I report charging stations permanently disabled since November. Unfortunately, they are still visible on the map. How to effectively report the error. It concerns the area of Poland. Which source map is responsible for this country?
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Comments2
Tomasz
Jan 7, 2025
Access for personnel only:
https://abetterrouteplanner.com/?charger_id=1598146866
https://abetterrouteplanner.com/?charger_id=1530045345
Permanently disabled:
https://abetterrouteplanner.com/?charger_id=111083300
https://abetterrouteplanner.com/?charger_id=2646475
https://abetterrouteplanner.com/?charger_id=2646473
https://abetterrouteplanner.com/?charger_id=1352046044
Katya S.
Jan 7, 2025
Hi @Tomasz,
We use a mix of sources for charger data so there’s not a single source for Poland only.
How your reports are handled depends on the receiving source, but if you’ve submitted them in the past weeks I would expect some slight delay due to the holidays on the receiving end.
We do also import data from sources that users themselves can edit, if that’s the case we’ll display an ‘edit in…’ button at the bottom and we recommend choosing this instead of just reporting it.
You could also submit a report on here in this board;
https://abrp.featurebase.app/?b=6724cbacf6e41233b74ffa30
But please be aware that this is an entirely manual process and could take a while.