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Enode wireless connection with Bluelinklost lost

Questions

I successfully connected ABRP with my Ioniq 5 trhough Enode wirelessly. a few hours into our road trip, the app no longer had our correction location or car info as it lost the connection. I reconnected, and then it dropped again a few hours later. Now i can no longer connect it at all. It looks like I am typing in the wrong email or password, but neither changed. Days later, i just can’t connect.

Posted by David McFadden ·
Status: Completed2 comments

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Comments2

  • Linda ABRP

    Team•

    May 9, 2025

    Hi

    Can you please try these things?

    1. Is the user absolutely sure they are entering the appropriate credentials for Hyundai? Have they confirmed that the same credentials work directly with the Hyundai app and can they see everything about the vehicle as normal in the OEM app?

    2. Has the user checked if there are any specific terms and conditions or anything that needs completion directly in their Hyundai account?

    3. Is the user potentially trying to access an account from a different region than they are physically located in?

    • David McFadden

      •

      May 22, 2025

      1 Yes, i was logged into my bluelink and used the same login in ABRP

      2 No outstanding conditions. i had been connected just fine, then disconnected on and off several times, then couldn’t connect for a week.

      3 i was in the US at the time, with my car.

      now i am connected again 2 weeks later. time will tell if this is an ongoing issue.

      the app isn’t worth it if it won’t stay connected to my car.