I previously had a working enode link. I had to relink because I updated the password for my vehicle account/api. Enode connection is not recreated by ABRP.
Hi Katya - No problem - yes your support response the other day appears to have resolved this.
Alex Rawcliffe
•
Jan 10, 2025
Happy to close this ticket
Katya S.
Team•
Jan 10, 2025
Hi @Alex Rawcliffe,
Sorry for the delay, we’ve handled a lot of tickets during the past couple weeks and our response time during the holidays have been longer.
I can see that my collegue has replied to your email and you’ve replied that it is now working for you after our recent changes.
Alex Rawcliffe
•
Dec 24, 2024
I also raised an ABRP premium support ticket several weeks ago and have not had a reply.
Alex Rawcliffe
•
Dec 24, 2024
Update - I also tried deleting and re-creating my vehicle. Whilst I could create an OBDII connection successfully, creating a new Enode connection appears completely broken for me. Linking between Enode and my vehicle completes successfully, but when Enode returns back to ABRP, no new connection is listed.
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Comments5
Alex Rawcliffe
Jan 10, 2025
Hi Katya - No problem - yes your support response the other day appears to have resolved this.
Alex Rawcliffe
Jan 10, 2025
Happy to close this ticket
Katya S.
Jan 10, 2025
Hi @Alex Rawcliffe,
Sorry for the delay, we’ve handled a lot of tickets during the past couple weeks and our response time during the holidays have been longer.
I can see that my collegue has replied to your email and you’ve replied that it is now working for you after our recent changes.
Alex Rawcliffe
Dec 24, 2024
I also raised an ABRP premium support ticket several weeks ago and have not had a reply.
Alex Rawcliffe
Dec 24, 2024
Update - I also tried deleting and re-creating my vehicle. Whilst I could create an OBDII connection successfully, creating a new Enode connection appears completely broken for me. Linking between Enode and my vehicle completes successfully, but when Enode returns back to ABRP, no new connection is listed.