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Email Verification Fails

Questions
Hello, I’ve tried to verify my email, and while the app says “email verification sent” I have not received any verification email. I’ve been trying to receive this email for over a week and should have multiple verification emails waiting but theres nothing.
Posted by qq5s9bfr4n ·
Status: Completed3 comments

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Comments3

  • Katya S.

    Team•

    Dec 22, 2024

    Hi @qq5s9bfr4n,

    The emails have been sent to the anonymised email address generated by Apple when you signed up with your Apple ID. If they for some reason are not forwarded correctly to the email address you’ve registered your Apple ID with I would suggest updating the email address for your ABRP account.

    • Allen Swope

      •

      Mar 21, 2025

      Same. I’ve also tried changing my email address and nothing. I’ve tried the “I forgot password” link on the web too.

      • Katya S.

        Team•

        Mar 31, 2025

        Looking at your registered email address, I see this is not the same issue. Please try using a different email address if possible, Hotmail does have issues with accepting our emails.