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Email confirmation and upgrade notification

Questions

Hello. The email notification seems not to work properly. I checked spam box also but nothing there.

Also I got no confirmation from my montly payment via creditcard.

Posted by Martin Brinkman ·
Status: Completed1 comment

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Comments1

  • Katya S. changed status to Completed
    Team•

    Mar 21, 2025

    Pinned

    Hi @Martin Brinkman,

    This is our public feedback portal, we’re not able to handle subscription and account questions here. For this, please send us an email instead.

    Under ‘Support & feedback’ select: ‘Subscription issue’ instead to send an email.

    (This is a public feedback portal, please never post account details such as your email address or name on card) I’ve removed this from your post before public approval.