Skip to main content

Current position doesn't update with location

Started the day planning an itinerary across the state. Throughout day, my location updates on the map, but planning a new route from "current position" is stuck at my original start point. And when I try to navigate, it just says I'm off the route. Truly a stressfully unhelpful experience.
Status: Completed4 comments

Log in to comment and vote

Comments4

  • Katya S.

    Team•

    Dec 2, 2024

    Hi @ericspenguin,

    It looks like your vehicle has an old position from a formerly linked live data source. Since ‘my position’ is toggled to take the vehicle position, we won’t use your phone location.

    Toggle over to use your device’s current location here;

    • ericspenguin

      •

      Dec 3, 2024

      That looks like a useful feature. Where should I see that setting? This is all I see when selecting My Position in the app. There does not appear to be any toggle or explanation for why "my position" is not my phone. I am especially mystified that the app would think it knows where my car is, since I never connected it to my car that I’m aware.

      • Katya S.

        Team•

        Dec 5, 2024

        Interesting. That would explain why I can’t see the type of data source.

        What we had was essentially one location and a timestamp, possibly caught from a driving session.

        We’ve had this data removed from the vehicle now, and ‘my position’ should take your device’s location instead.

  • ericspenguin

    •

    Nov 30, 2024

    Example of problem.