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Enode connection with Audi Q4 e-tron

Questions

the connection with my car keeps dropping. in my carplay 3 red bars appear indicating that it has no connection. every now and then I see green bars. for the most part it continues to find no connection. I then have to adjust the range manually. with a subscription this is not necessary. This is now for months. Audi Q4 Etron 45 2024

Posted by Farid Afkir ·
Status: Awaiting Clarification8 comments

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Comments8

  • Katya S. changed status to Awaiting Clarification
    Team•

    Apr 25, 2025

    Pinned

    Hi @Farid Afkir,

    What live data source(s) are you currently using?

    • Farid Afkir

      •

      Apr 25, 2025

      Hi Katya,

      I use data on my phone connected in carplay

      • Katya S.

        Team•

        Apr 25, 2025

        CarPlay isn’t currently an available live data source. Are you sure you’re not using a different source?

        • Farid Afkir

          •

          Apr 28, 2025

          Hi Katya, the connection is still offline. Sometimes it go on sleepmode and then after a while back online. Most of the time it is oofline. See picture of the red bars

          • Katya S.

            Team•

            Apr 29, 2025

            I’ve just checked the vehicle on your account. As mentioned, it is not possible for us to read data via CarPlay. However, the vehicle is connected to Audi via Enode.

            Have you checked if resetting the connection resolves the issue?

            • Farid Afkir

              •

              Apr 29, 2025

              Excuse me, I did’nt know about he connection via Enode.

              I just reset the connection and I will try it this week again.

              Is it notmal the connection goes in sleep mode?