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Hyundai Inster fails to connect via Enode, Canada

Questions

The connect with Enode button does not propose any action.

Posted by Benoît Gancel ·
Status: Completed5 comments

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Comments5

  • Linda ABRP

    Team•

    May 14, 2025

    Hi

    Can you please try these things:

    1. Is the user absolutely sure they are entering the appropriate credentials for Hyundai? Have they confirmed that the same credentials work directly with the Hyundai OEM app and can they see everything about the vehicle as normal in the OEM app?

    2. Has the user checked if there are any specific terms and conditions or anything that needs completion directly in their Hyundai account?

    3. Is the user potentially trying to access an account from a different region than they are physically located in?

  • Benoît Gancel

    •

    May 13, 2025

    Hyundai Inster 42 kwh en France

    • Benoît Gancel

      •

      May 14, 2025

      The button “connect with Enode” has no action whatsoever.

      1. I could not enter any credentials for Hyunday

      2. Never had any question on terms and conditions

      3. I am located in France (not Canada)

      • Benoît Gancel

        •

        May 14, 2025

        I changed the hyundai Inster against a Hyundai Kona and was able to connect to Bluelink.

        But it didn’t work with the proper model

      • Linda ABRP

        Team•

        May 15, 2025

        If you are in France you need to change that in the Hyundai app.