Skip to main content

Citroen having connection issues?

Trying to connect Citroen e-c3 and constantly (2nd day) getting message that Citroen is having issues with connection. But this happens only after I have entered my pin, before that (email, password) all goes ok.

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Linda ABRP

    Team•

    May 12, 2025

    Hi

    It may solve the problem by deleting the Citroen app and downloading it again. Then try to connect.

    • Klāvs Sedlenieks

      •

      May 12, 2025

      Deleting and reinstalling Citroen app indeed helped although the process is much more complicated as it involves reauthenticating and re-linking on multiple levels.