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ABRP won't connect to my OBDLink CX

ABRP won't connect to my ODBLink CX, CX101. The first two steps is green, but the last malfunctions.
Status: Completed6 comments

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Comments6

  • Katya S. changed status to Awaiting Clarification
    Team•

    Apr 6, 2025

    Pinned

    Hi,

    Please add more information such as;

    • Vehicle model

    • OBD device model

    • Error messages if any given

    Unless you already have, please read this article;
    OBD Connection

    • Gunnar Svanberg

      •

      Apr 6, 2025

      Hi

      Vehicle: VW Id.7 GTX Tourer, sw 5.2

      ODB: ODBLink CX, CX101

      Error: Se picture.

      • Katya S.

        Team•

        Apr 7, 2025

        Ok. When this happens;

        1. Is the vehicle turned on?

        2. Have you made sure to disconnect the OBD from any other app prior to attempting to link it to ABRP?

        • Gunnar Svanberg

          •

          Apr 7, 2025

          Yes and yes.

          • Katya S.

            Team•

            Apr 8, 2025

            I can see that you have 2 saved vehicles on your account, one of them was linked via OBD 2 months ago and still has some old data. Which one of them are you attempting to link?

            • Gunnar Svanberg

              •

              Apr 8, 2025

              Hi

              That was it! I didn't realize that, but thanks to your info I saw that. When I removed the one without connection, the other one started to work!

              So thank you for your support!

              /Gunnar