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Charger Status Unknown

Status of all Chargepoint, Evgo, and Electrify America chargers (ie the majority of all non-Tesla chargers) always appears as ‘unknown’, even when status is available in those apps.

Status: Completed3 comments

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Comments3

  • Linda ABRP

    Team•

    Feb 16

    Hi

    We don’t get status from those charger networks so that’s why it says Unknown.

    • Paul Kujawa

      •

      Feb 17

      Why doesn't the app get status from those networks?? Together, they make up the vast majority of (non-Tesla) charging infrastructure in this country. Most (if not all) of them seem to have APIs. If those APIs are paid, just make accessing them a premium feature.

      • Linda ABRP

        Team•

        Feb 17

        There is different reasons for that. Some networks don't want to work with third-party apps and some networks charges a lot of money to share their status.