ChargePoint DCFC removed

Report a ChargerMar 27, 2025

Nearly all the ChargePoint DCFC on the island of Newfoundland are marked as closed, although all are present and operational. This makes planning impossible.

What are you reporting?
Network: ChargePoint
Street address: Multiple locations

Posted by David Butt · Mar 27, 2025

Completed9

Katya S. changed status to In Progress

Team•

Mar 31, 2025

Pinned

Thank you for the links, I’ve reported this to our data provider for these locations.

Katya S. changed status to Awaiting Clarification

Team•

Mar 27, 2025

Pinned

Hi,

Please provide a link to the charger location (at least one of them) you’re reporting;

Find the charger in ABRP
Click it to open charger details
Select: share → share ABRP link
Copy and paste the URL here

This way we’ll get the exact ID number of the charging location.

David Butt
•
Mar 27, 2025
See earlier comment with list, and these as well!
https://abetterrouteplanner.com/?charger_id=35270638
https://abetterrouteplanner.com/?charger_id=66979706
David Butt
•
Apr 9, 2025
Any update on this @Katya Skog ?
- Katya S.
  Team•
  Apr 9, 2025
  Our data provider replied that they’re no longer receiving these locations from ChargePoint - which would explain why we’re getting the error:
  
  "status_message": "location_id not found"
  
  I’ve asked back why this is.
  David Butt
  •
  Apr 9, 2025
  From another EV user: “Let them (ABRP) know this is a Canadian located charger and that ChargePoint has had trouble indicating when chargers are in Canada.”
  David Butt
  •
  Apr 9, 2025
  Thanks!
  Katya S.
  Team•
  Apr 10, 2025
  Thank you. This was our data providers last response;
  
  “We're currently uncertain about why these specific locations are not being received. We reviewed our backend system to confirm whether we were still receiving them, and unfortunately, we found that they were not present.”
  
  I’ve replied back and added your comment about the location issues.