Cerca de donde vivo está el hotel Norat(Palmeira) y en la aplicación me sale el cargador en gris, como si no funcionara y es un cargador rápido que funciona perfectamente
The grey status reflects that we do not receive any live status information for the charger location, not that it is broken or out of service.
We still include non-live-status chargers in plans as we will assume that they are functional but if possible we’ll of course prefer chargers that have a positive live-status instead.
Broken chargers have the status color orange. With premium you can also see the red status which indicates an operational but fully occupied charger.
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Comments1
Katya S.
Jan 23, 2025
Hi @martaromeroperez86,
The grey status reflects that we do not receive any live status information for the charger location, not that it is broken or out of service.
We still include non-live-status chargers in plans as we will assume that they are functional but if possible we’ll of course prefer chargers that have a positive live-status instead.
Broken chargers have the status color orange. With premium you can also see the red status which indicates an operational but fully occupied charger.