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I can’t get the app to recognize either the ODB LINK CX or the Ford app

2023 Lightning extended range and have NASC adapter. I purchaced ODBlink and connected to Bluetooth. I can’t get the app to recognize either the ODB LINK CX or the Ford app. Tired many times and different approach.

Status: Awaiting Clarification4 comments

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Comments4

  • Katya S. changed status to Awaiting Clarification
    Team•

    Mar 19, 2025

    Pinned

    Hi,

    Please add more information such as;

    • Vehicle model

    • Error messages if any given

    Unless you already have, please read this article;
    OBD Connection

    • Dan Larsen

      •

      Mar 20, 2025

      2023 Ford Lightning extended range xlt. No error message.

      • Katya S.

        Team•

        Mar 20, 2025

        Judging by the screenshots provided you’ve set your device’s font size to very large. This prevents the app from displaying the linking button for the OBD connection option.

        Could you decrease the device’s font size in iOS settings and check again?

  • Dan Larsen

    •

    Mar 19, 2025

    I go to Bluetooth and connect odb cx device. Then go to aprp and click on live data and does not work.